hlbaee Terms and Conditions

These terms and conditions ("Terms") apply to the hlbaee platform and all services provided under it. hlbaee is an online gaming and betting platform in Bangladesh that offers users the opportunity to engage in cricket betting, live casino, slots, and various card games.

By using this website or mobile application, creating an account, or using any service, you confirm that you have fully read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

hlbaee reserves the right to amend or update these Terms at any time. Changes will take effect from the moment they are published on the website. It is each user's responsibility to review these Terms regularly.

To use hlbaee's services, you must meet the following eligibility criteria:

• You must be at least 21 (twenty-one) years of age.
• You must not be a resident of any country or region where online gaming is completely prohibited.
• You must be the owner of a valid and active account.
• All information provided at the time of registration must be true and accurate.
• One person may operate only one account.

3.1 Registration Process

To create an account on the hlbaee platform, you must provide a valid mobile number or email address. It is mandatory that all information you provide at the time of registration is accurate. Providing false information will result in immediate account closure.

3.2 Account Security

You are solely responsible for keeping your account password and login details secure. Please do not share your login details with anyone. If you notice any unauthorized access to your account, inform our support team immediately.

3.3 Identity Verification

hlbaee may conduct identity verification (KYC) at any time when required. Copies of a national identity card, passport, or driving license may be requested. Failure to complete verification in a timely manner may result in the account being temporarily suspended.

4.1 Deposit Terms

The minimum deposit amount on hlbaee is ৳100 — this applies to every payment method. Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer.

Every deposit transaction is secured through SSL encryption. Once a deposit is successfully completed, it will be credited to the account instantly.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to registered and verified payment methods.

• Account verification must be completed before making a withdrawal.
• Bonus funds can only be withdrawn after the wagering requirements have been met.
• Withdrawal requests from multiple accounts belonging to the same person will not be approved.

4.3 Transaction Limits and Security

hlbaee monitors transactions to prevent fraudulent activity. If a suspicious transaction is identified, the account may be temporarily suspended and an investigation may be conducted.

5.1 Welcome Bonus

hlbaee offers new members a 120% welcome bonus on their first deposit, up to a maximum of ৳20,000. Some examples of how this bonus works:

• Deposit ৳1,000 → ৳1,200 bonus → total ৳2,200
• Deposit ৳34,000 or more → maximum ৳20,000 bonus → total ৳54,000

5.2 Wagering Requirements

Wagering requirements must be met before any bonus can be withdrawn. The wagering requirement for hlbaee bonuses is 10 times (10x). That means if you receive a ৳1,200 bonus, you must place a total of ৳12,000 in bets before you can withdraw.

5.3 General Bonus Terms

• Each bonus offer has its own expiry period and the bonus will be cancelled once it expires.
• Multiple bonuses cannot be used simultaneously unless hlbaee explicitly permits it.
• In cases of bonus abuse, the account may be closed and the bonus forfeited.
• hlbaee reserves the right to change or cancel any bonus offer at any time.

5.4 VIP Program

hlbaee offers cashback benefits to regular players across three VIP tiers:

• Bronze: Weekly cashback up to 0.4%
• Silver: Weekly cashback up to 0.8%
• Gold: Weekly cashback up to 1.2%

Stay regularly active to advance to higher VIP tiers. The specific benefits for each tier may be updated from time to time.

6.1 Gaming Policy

All games on the hlbaee platform are operated according to fair play principles. Game outcomes are determined in a completely unbiased manner using Random Number Generator (RNG) technology.

6.2 Prohibited Activities

The following activities are strictly prohibited on the hlbaee platform:

• Using any kind of bot, automated software, or artificial strategy.
• Colluding with other players to manipulate a game.
• Bonus abuse or using multiple accounts.
• Transferring funds by any means other than approved payment methods.
• Money laundering or any other illegal financial activity.

6.3 Right to Void Bets

hlbaee reserves the right to void or amend any bet in cases of technical errors, data feed issues, or clear pricing mistakes. In such situations, the original stake will be refunded to affected users.

hlbaee places the highest priority on responsible gaming. We are committed to the mental and financial wellbeing of our users. The following tools are available to users:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Gaming Time Limits: Control the amount of time you spend gaming each day.
• Temporary Break: Put your account on a break for a set period of time.
• Permanent Self-Exclusion: Request permanent account closure if needed.

Gambling is a form of entertainment, not a solution to financial problems. If you are having difficulty controlling your gaming, contact our support team immediately.

For more information, visit our Responsible Gaming page.

hlbaee is fully committed to protecting users' personal information. We keep all data secure using industry-standard SSL encryption technology.

Your personal information is used solely for providing services, identity verification, and fulfilling legal obligations. Information is not sold or shared with third parties.

For complete information on privacy, please read our Privacy Policy page.

9.1 Closure by hlbaee

hlbaee may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• If evidence of fraudulent or dishonest activity is found.
• Providing a false identity or information.
• If it comes to light that the user is a minor.
• In accordance with instructions from legal authorities.

9.2 Closure by the User

You may request closure of your account at any time by contacting our customer service team. All valid withdrawals will be processed before the account is closed.

The hlbaee platform is provided on an "as is" basis. We make every effort to ensure uninterrupted service, however our liability is limited in the following circumstances:

• Losses caused by loss of internet connection.
• Failure of third-party software or services.
• Losses caused by the user's own negligence.
• Unexpected technical issues or cyberattacks.

For any dispute or complaint, please contact our customer service team first. We will work toward a fair and prompt resolution.

The hlbaee website and all its content — including logos, designs, text, graphics, software, and databases — are the exclusive property of hlbaee and are protected by applicable intellectual property laws.

Reproduction, distribution, modification, or commercial use of any content on this platform without prior permission from hlbaee is prohibited.

hlbaee reserves the right to amend these Terms at any time. Registered users will be notified of any significant changes as far as reasonably possible. Amended terms published on the website will take effect immediately.

If you have any questions or comments about these Terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali